Predictions 2021: Ecommerce
2020 has in many ways been a globally changing year, and as the year is coming to an end, it is time to reflect and predict future ecommerce trends.
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Powerful B2B and B2C ecommerce experiences
Raise conversions, simplify complex B2B and B2C business processes, develop your business relationships, increase your bottom line and service your customers through all channels with personalized experiences.
Robust Ecommerce capabilities
Customer Experience
• Multi-channel publishing and support for all devices
• Personalization to deliver targeted and relevant products
• Suggested type ahead site-search and product filtering
Growth Drivers
• Operate multiple B2B and B2C stores from one platform
• Multi language, currency, payments and taxes
• Integrated email marketing automation
Process Optimization
• ERP integration for product data, invoicing, credit check etc.
• Self-service for reorder, returns and order history
• Customer-specific prices and discounts from the ERP
Handle multiple shops – B2B, B2C or B2A ecommerce
Simplify your ecommerce by managing multiple shops with individual branding or assorted products - from a single platform. Support both B2B, B2C, B2A ecommerce or different segment scenarios.
Watch 2-minute demo: Setup multiple Shops and Product Catalogs in Dynamicweb
Self-Service 24/7
Leverage ERP data to provide excellent, automatic customer service. Enable your customers to access order history, re-ordering, invoices, RMA, address books and more.
Download white paper: Explore the new potential in B2B ecommerce
International expansion and global retail made easy
Meet your customers where they are. Dynamicweb supports your international ecommerce expansion with local languages, currencies, payment providers, VAT/Sales Tax and shipping methods.
Watch 2-minute demo: Setup multiple Shops and Product Catalogs in Dynamicweb
Full B2B and B2C ecommerce platform
Hummel is a Danish well-known fashion and sports brand with a global presence and offices in Denmark, Germany, United Kingdom and Turkey, using Dynamicweb for both B2B and B2C ecommerce with product configuration.
Retail experience
Out-of-the-box provide customers with gift cards, subscription purchases, promo codes, loyalty points and BOGO discount.
Watch 2-minute demo: Setup Promo Codes / Discounts in Dynamicweb
No more abandoned carts
Reduce cart abandonment through automated reminders for logged in customers and request emails for guest users.
Download white paper: Raise revenue by activating Abandoned Shopping Carts
Show individual prices with Dynamicweb
On Millarco International's new B2B webshop, their customers have a login, which enables individual customer prices transmitted directly from their ERP system, Dynamics AX.
Accelerate Customer Experience
Increase your sales and improve the customer experience through speed and improved site search capabilities - including data driven suggestions, filtering and up- cross selling functions. Your customers will love it – and so will the search engines!
Download white paper: 7 keys to creating the best online customer experience possible
Make your products more visible and appealing
Increase conversions with effective and relevant product recommendations, time limited campaigns, personal promo codes (vouchers) or by reactivating abandoned shopping carts.
Download white paper: Why you need more than a shopping cart
3rd party marketplaces
Using the same CMS, create XML documents to feed 3rd party marketplaces with ease, such as Amazon, Ebay, Wayfair, Jet and many more.
Download white paper: Increase sales with Multi Channel Publishing
Intelligent Targeting
Blend on-site behavior with ERP transactional data to target customers. Set it up once, and Dynamicweb can automatically deliver drip email campaigns that are sure to increase sales.
Reactivate Abandoned Shopping Carts
Research shows that abandoned shopping carts represent hot sales opportunities, and that reactivation can improve total ecommerce revenues with up to 12%. The question is why carts are abandoned and more importantly how to reactivate them?
Want more information?
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