With many manual systems and a lot of telephone and e-mail, it was difficult to have a good overview of what was to be rented out when and to whom. This meant many working hours just having control over all customers, rental lists and products.
Dynamicweb as a solution
UCO decided to go for an All-in-One solution from Dynamicweb. By implementing the entire Ecommerce Suite for Dynamicweb, UCO gets all the benefits of having all systems on one platform; websites, rental and customer portal, marketing that includes both personalization and newsletters, websites with built-in SEO optimization and a PIM system that means that UCO now has full control over all product data for each product at all times. With a live integration to UCO's ERP system Dynamics NAV, customers also receive specific prices and offers when they log in.
Implementation of a new All-in-One platform has started, and phase 1 is expected to be ready in the spring of 2022.