Ecommerce with product configuration
Shorten sales cycles, accelerate revenue growth, and cut lead times! Dynamicweb has standard integration to leading product configurators, so online customers can do most of the configuration themselves in both B2B and B2C scenarios.
Dynamicweb + Configuration = More Sales
• Deeply engaged customers mean higher conversions
• Customers can only combine compatible options
Business Process Optimization
• Leverage combinations from your configurator software
• Integrate with your existing business systems
• Engage more customers and close more sales at lower costs
• Configuration and customer self-service reduces lead times
Ecommerce for complex products
Many venders assume that they sell products that are just too complex to be handled by an ecommerce solution. Some products, particularly in B2B, have many features, options, and calculations involved. The introduction of product configuration, allows these complex products to be pieced together by the customers themselves and submitted as quotes.
Customer self-service reduces lead times
Ecommerce allows you to offer the materials from your entire inventory, upfront to your customer. Meanwhile, the configurator is programmed to eliminate product combinations that simply don’t work because of technical or regulatory reasons. Combined, the product configuration process reduces the typical time used for order entry, corrections, and processing.
Manufacturing gets the right order
Product configuration is a great way to ensure that the customer is getting exactly what they want. Why? Because they built the order themselves! With a configurator, you know when the bills of material gets to manufacturing, the shop has the right order. And you also know that you’ve got the materials needed for manufacture because if they weren’t available in your inventory, your configurator wouldn’t have offered them.
Exploring the Experiential: 7 Keys to Creating the Best Online Customer Experience Possible
Customer experience defines the competitive advantage even more than price does these days. As the number of online vendor and retailer options grows - all available at the click of a button - customer expectations have skyrocketed. Get the 7 essential keys you need to create web experiences that amaze your customers and exceed their demands.