Customer Community

What sort of impact can a customer community have on your business.
Written by Dynamicweb Software on 31.10.2013, 08:00

 

  • 80% of people who belong to private communities are there to help others by sharing information
  • 40% of business technology decision makers are influenced by the discussions and information in customer communities
  • Customers who engage with companies through social media spend 20% – 40% more than other customers

Get more information in the infographic abowe and in the full article on CMSwire.