Let your customers purchase the right spare parts at anytime

With an eCommerce solution that delivers a spare part portal, manufacturers & distributors can offer visitors the certainty of selecting the right parts based on rich and accurate product data. This provides a good customer experience, reduces returned orders and increases revenue.

Dynamicweb offers a standard integration into your Microsoft Dynamics ERP, and can integrate with that provides you a spare parts portal to easily order the accurate spare part.

Dynamicweb spare parts portal is designed to address business challenges when managing and selling thousands of spare parts by providing a solution that simplifies the process to deliver rich and accurate product data that allows customers to find and order the right spare part. 

It is built on the standard eCommerce Suite functionalities and adds capabilities designed for selling spare parts. With Dynamicweb's PIM and integration into your ERP system, you're all set to ensure accurate and rich product data that allows your customers to find the right product with the right customer-specific price.

Get ready to increase revenue with online services: 

✔ Drive better margin when selling spare parts via a digital platform to reach maximum profitability

✔ Accelerate digital transformation powered by eCommerce, PIM and ERP 

✔ Deliver a better product, service and customer experience.

Bring your spare parts catalog online

For companies selling spare parts, turning your spare parts product sheet into an online order catalog allows your customers to search for and purchase the right spare part at any time. 

Dynamicweb saves you valuable time automating the processes of creating product sheets, pricing lists, brochures, and product catalogs. You can also let your customers, suppliers or employees create their catalog via your website. 

These self-service approaches save you many hours of managing product information requests and improve your service offerings.

Offer a digital order platform with self-services

Improve your customer services by providing transparency with an easy-to-use digital order platform. Delight your customers with self-service offerings such as personalized pricing, invoices, shipment status, on- and offline order history. 

You can even empower your customers to create order templates to easily add recurring orders straight into their shopping carts.

Receive the right orders - always 

Providing the right information at the right time directly influences the right purchase. This results in receiving accurate orders and minimizing returned orders. 

With Dynamicweb, you work with your product data in the PIM system to easily enrich, validate and publish your product data. This eliminates human errors and reduces time-consuming work processes, which benefits your business with efficiency and more sales.

Ensure accurate product data at the right time

If you’re running a business with e.g. season-based items, products, or services, your timing for distributing your branded materials is everything. 

The Dynamicweb spare parts portal, when fully integrated with your ERP and our PIM system, allows you to take control of your product data. Be on time with accurate and rich product information, when a new seasonal collection is ready to be launched. With Dynamicweb PIM, you manage when and who has permission to what information at any time.

Scalability – build to grow with your business

Dynamicweb cloud-based solutions can dramatically decrease spare part selling organization’s costs and complexity. Because Dynamicweb is a cloud-based solution, you don’t have to worry about the cost of hosting and maintaining servers on-site.  

The Dynamicweb eCommerce Suite is built for scalability. The ERP integrated solution synchronizes key data across your Dynamicweb solution and your ERP, such as inventory, prices, sales taxes, multi-subsidiary customers and locations, as well as master products. All transactions in Dynamicweb correspond to a financial transaction in your ERP.  

Moreover, Dynamicweb can integrate to a long list of add-ons, including integrations with PIM, ERPs and other relevant platforms.

Know your customers' digital buyer behavior

Why you need more than a shopping cart 

As B2B buyers shop through digital distributors like Amazon, they expect digital services when doing business with you. Having an eCommerce site with a “Buy Now” button and a shopping cart is not enough to satisfy any customer accustomed to extensive self-service, and personalized experience when they shop online. 

We guide you, step-by-step, on how to deliver more than a shopping cart.