Ferno Norden already had an online store, but they wanted a more modern solution that could automate many of the manual processes they had done so far. In addition, they wanted an online store they could make more personal to reflect the knowledge and quality Ferno Norden delivers.
Dynamicweb as a solution
Our Solution Partner, Peritus, has created a completely new solution for Ferno Norden. Built on Dynamicweb's all-in-one platform with live integration to their ERP system, Dynamics AX. In the new B2B solution, customers can easily log in and find customer-specific prices and assortments, see live stock status, get good product information, as well as see old invoices and reorder regular orders.
The new and modern solution for Ferno Norden has helped to reduce many manual work processes, which in turn has streamlined the order flow internally at Ferno Norden. Orders are now automatically sent to the ERP system, where stock status and location are already known. In this way, the orders are now handled in a friction-free and fast way.